Human Factors and Incident Investigation

A robust and valid incident investigation process is an essential requirement of a health and safety strategy.

We at PsychaLogica believe that we offer an additional dimension to the typical investigation process, building on traditional approaches and securing findings which are more representative of the event under investigation, i.e. what actually happened.

In so doing, rather than an investigation concluding with findings which serve only to reinforce a relatively superficial explanation, instead they help to promote deeper learning and incident prevention.

Such promotion, we believe, will contribute to the development of remedies which will not only reduce incidents but also be significant in preventing their reocurrence.

How we can help you

We can assist in the outline development of a more advanced approach to Incident Investigation in the context of how your organisation currently approaches this task. We then build on this so as to advance its practice and achieve deeper learning. We would work with you on building in the key elements of -

  1. the incident investigation process
  2. the Investigator skills required (knowledge and abilities)
  3. Specific tools, e.g. immediate and root cause, human error analysis

- in order to develop this advanced approach.

Call Psychalogica today: +44 (0)1543 432468